Personal Assistant Tickets

People with accessibility requirements may need to have someone with them.  We offer a 2 for 1 Ticket Policy for personal assistants for all music events at Boiler Shop.
‍
This arrangement is made through the venue and not the ticketing agencies, please contact us at access@boilershop.net for more details. We will send you a private ticket link to purchase one 'accessible' ticket (if still available) and we will match the ticket reference to the PA ticket request.

Aside from this we do not offer a reduced rate ticket price. The service we offer is of equal quality to all our customers so a discount is not necessary.

If you would like a companion ticket, please provide us with some supporting documentation alongside your booking reference. This documentation is required to obtain a free Companion ticket and will help us plan to ensure your experience with us is accessible.

We ask for one of the below documents although we do understand that not all Customers will have what we are looking for. Please contact the venue if you have
any questions regarding these documents:
‍
• DLA/PIP (front cover only with any financial information hidden)
• Medical Professional’s Letter
• Visually/Hearing Impaired Card
‍
Please note that Companions are advised that they must be able to assist you in the event of an emergency.
‍

This scheme is run on a first come first served basis up to the capacity of the designated area.
Seats for Companions will be allocated if space permits; alternatively Companions will be allocated space to stand on or near the access bay.

Please note, this excludes meet and greets or VIP packages.