Only one small bag per person is permitted, and it must not be bigger than A4 size (Height: 29.7cm / Width: 21cm / Depth: 15cm). Large bags - including backpacks - are not allowed, so please do make alternative arrangements.

The cloakroom will not be in operation, sorry for the inconvenience. If you really have to bring a bag – and it’s preferable you don’t – please do make sure it's small.

This event is strictly 14+. Under 16s must be accompanied by an adult aged 18 or over. One adult can attend with a maximum of two Under 16s. Children who appear to look under the age of 14 that arrive at a show and cannot prove they are 14 or over may be refused entry, depending on the type of event. This decision will be made by the duty manager, and we retain the right to refuse entry without refund.

Tickets for our shows can be booked online through our Events page, or in person from Reflex Records in Newcastle. Please always use a primary ticket seller when purchasing tickets. Tickets from unofficial sellers may not be valid and you could be refused entry.

The Boiler Shop event space and bar area are located on the ground floor. Once inside the venue, there are no steps. The accessible toilet is located near the entrance, on the ground floor on the left-hand side.

Boiler Shop has an accessible viewing platform with seats and wheelchair spaces. Spaces on our platform are limited and issued on a first come, first served basis. Please CONTACT THE VENUE to see if there's space in the accessible viewing area before booking. We will send you a private ticket link to purchase a ticket. You can find full details about accessibility at Boiler Shop on our Accessibility page.